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About Evraz Place

Located in the heart of Regina, Evraz Place hosts many major events that take place in the city. Home of the Brandt Centre, Queensbury Convention Centre, The Co-operators Centre, AffinityPlex and Mosaic Stadium, Evraz Place is the city’s events and entertainment hub. Join the team and be part of delivering world-class entertainment, right here in Regina.

The Regina Exhibition Association Limited (REAL), operator of Evraz Place, requires flexible, customer-focused employees to help deliver more than 700 events each year. Each positon requires different knowledge, skills and abilities, but we’re looking for reliable, dependable team players who like to help customers, pay attention to detail and focus on getting results.

All candidates will be assessed based on the following core competencies, in addition to the job-specific knowledge, skills and abilities listed in the job postings:

  • Customer Focus – understanding and meeting or exceeding customer needs
  • Results Focus – paying attention to detail, knowing what results are important and focusing efforts to achieve them 
  • Teamwork – working cooperatively and productively to get the job done 
  • Communication – ability to communicate effectively and maintain positive relationships with employees and customers 
  • Reliability and Dependability – being reliable, responsible and dependable to ensure work gets done in a timely manner
  • Adaptability – being able to adapt to changes in the workplace
  • Problem Solving – being able to address issues/problems; identify solutions to address customer issues and needs

Evraz Place hosts cultural, arts, recreational, entertainment and sporting events attended by guests all ages. With the diversity of events and guests on the property, we're committed to provide a safe environment for employees, customers and clients.

Employees at REAL are in a position of authority and trust. To ensure the safety of clients, customers and corporate assets, all employees must successfully pass a Criminal Record Check. Costs incurred to complete a Criminal Record Check will be paid by REAL upon hire, and offers of employment will be conditional based upon submitting and maintaining a satisfactory Criminal Record Check for the duration of employment.

How to Apply

Review the list of job opportunities and complete an employment application form.

Employment Application

 

Current Job Openings

 

2019-111-IE Manager, Marketing & Communications

Competition Number: 2019-111-IE
Positions Available: 1
Posting Date: October 18, 2019
Closing Date: October 28, 2019
Employment Terms: Full-Time Permanent

Summary of Duties:

Reporting to the Director of Marketing & Communications, the Manager, Marketing & Communications leads the development, implementation and measurement of marketing and digital communication plans and associated materials that will propel The Regina Exhibition Association Limited (REAL), operating Evraz Place, towards increased revenue, heightened brand recognition and exceptional customer service results. This position assists the product teams in the creation of sound marketing plans, manages the organization’s advertising, digital media, and social responsibility plans, monitors market trends, and tracks and reports on the Marketing and Sales division’s metrics and results. The Manager, Marketing & Communications builds and manages an effective team and works collaboratively with other REAL departments, suppliers and partners to achieve the organization’s goals.

Education and Experience:

  •  Bachelor’s degree in marketing, communications, business or a related field or a combination of related training, education and experience.
  • Minimum three years marketing and/or communications experience.
  • Minimum two years of experience in a management level position with demonstrated experience in successfully building, coaching, and motivating high performing teams while holding employees accountable.
  • Knowledge of integrated marketing communication with experience leading content and creative execution that aligns with brand standards.
  • Experience analyzing market research for the development of marketing strategies.
  • Experience using traditional and digital marketing channels and their uses for reaching various audience segments.
  • Experience managing within budgets, forecasting expenditures and calculating ROI on marketing initiatives.
  • Sales experience and experience in the tourism/hospitality, sporting, or events and entertainment industries is preferred.

Knowledge, Skills and Abilities:

  • Knowledge of marketing and communications principles.
  • Strong relationship management, project management, problem solving and change management skills.
  • Excellent communicator with ability to influence and persuade across all levels of the organization and partner organizations.
  • Excellent oral and written communication skills, including the ability to clearly present recommendations and ideas when summarizing complex issues.
  • Proven decision-making and analytical skills.
  • Exercises a high degree of tact and diplomacy.
  • Ability to prioritize and manage multiple priorities within competing timeframes.
  • Strong organizational, planning and multi-tasking skills with attention to detail.
  • Excellent leadership skills with the proven ability to lead and motivate team members.
  • Professional and positive approach, self-motivated, team player, dynamic, creative with the ability to work on own initiative.
  • Business related computer proficiency required, including advanced Excel, Word, PowerPoint, web analytics, digital media knowledge and skills.

Management Core Competencies:  Holding People Accountable, Team Leadership, Results Orientation, Initiative, Influencing Others, and Fostering Teamwork

Other: Must have valid driver’s license and a reliable vehicle. The successful candidate must also possess and maintain a satisfactory Criminal Record Check (CRC).

How to Apply:  Please apply by submitting your resume by e-mail to jobs@evrazplace.com quoting the competition number and job title in the subject line.  Deadline for application and resume must be submitted by October 28, 2019 @16:30.

2019-039-R1 Concession Supervisor

Competition #: 2019-039-R1
Position(s) Available: 1 - Shift A 
Posting Date: October 1, 2019
Closing Date: Open until filled
Employment Type: Casual
Wage per Hour: $12.97 - $15.66 - $16.59
 

Summary of Duties:

The position of Concession Supervisor is responsible for ensuring that all retail food & beverage operation customer needs are met and are completed in the utmost profession and courteous manner.  The Concession Supervisor must be capable of being able to multitask in a number of positions relating to food & beverage, and must partake in various job duties when it is needed. They must be willing to embrace and practice teamwork in a leadership capacity. To provide organization, supervision, and leadership at all levels to ensure efficient and effective operation within the food and beverage areas.  To facilitate customer satisfaction by ensuring concession staff under their supervision, are providing prompt, courteous and helpful service.  To liaise with management to ensure all aspects of the operation within their responsibility maintains high and consistent standards.

Candidates will be assessed on the following information;
Education and Experience:

Education

  • Grade twelve (12) education or a combination of related education and experience.
  • SIRS, Safe Food handling certifications.

Work Experience

  • Five – ten years’ experience in the Food Service industry required.
  • Three – five years supervisory experience required.
  • Demonstrated experience in public relations

Knowledge, Skills and Abilities:

  • Knowledge of Health Regulations and Standards.
  • Must be mature, observant, proactive and professional in action and appearance at all times.

Demonstration of the following Core Competencies:

  • Customer Focus – understanding and meeting or exceeding customer needs.
  • Results Focus – paying attention to detail, knowing what results are important and focusing efforts to achieve them.
  • Teamwork – working cooperatively and productively to get the job done. 
  • Communication – able to communicate effectively and maintain positive relationships with employees and customers.
  • Reliability and Dependability – being reliable, responsible, and dependable to ensure the work gets done in a timely manner.
  • Adaptability – being able to adapt to changes in the workplace.
  • Problem Solving Skills – Ability to problem solve and identify solutions to address customer issues and needs.

Hours of Work:

  • Various shifts, days, evenings and weekends, hours vary 30-40 hours a week according to business requirements.
  • 1 position for Shift A  - Available during these hours: 06:00AM-01:00AM Sunday, Wednesday, Thursday, Friday and Saturday.

Other Information:

  • Must be 19 years of age or older as per SLGA requirements.
  • Qualified applicants will be subject to submitting and maintaining a satisfactory Criminal Record Check
  • This is an in-scope position under the Collective Agreement between RWDSU and REAL.
  • A complete job description is available on request from People Services.

How to Apply:

Please apply submitting your resume by e-mail to jobs@evrazplace.com quoting the competition number and the job title in in the subject line.   

2019-085-R1 Catering Supervisor

Competition #: 2019-085-R1
Position(s) Available: 1
Posting Date: October 1, 2019
Closing Date: Open until filled
Employment Type: Casual
Hourly Wage: $14.71 - 17.39 - $19.26
 

Summary of Duties:

The Catering Supervisor is responsible for ensuring customer needs are met and are completed in the utmost professional and courteous manner by engaging staff to demonstrate a positive work ethic by creating a positive work environment in the catering unit.  This position supervises employees ensuring the appropriate and efficient completion of various job functions, and that customer and staff needs are addressed while maintaining both their safety and a high level of customer service. As well as acting as a liaison between internal departments to coordinate last minute changes, this role locates missing items etc. within the organization to ensure the event runs smoothly. The Catering Supervisor also delegates room assignments to catering leads, servers and porters; assists the Banquet, Manager/Assistant Manager, Banquets and catering staff in ensuring the level of sanitation and cleanliness exceeds the Department of Health standards; orientating, training, monitoring, re-training and evaluation of new and existing employees at designated intervals.  This position reports to the Manager, Banquets.

Candidates will be assessed on the following information;
Education and Experience:

  • Grade 12 or a combination of related training and or experience.
  • Valid Serve-It Right Saskatchewan (SIRS) certification required.
  • Minimum three (3) - five (5) years’ experience in the Conference & Catering or Tourism and Hospitality industry.
  • Previous supervisory experience required.
  • Safe Food Handling, WHMIS, Service Best, certifications an asset.

Knowledge, Skills and Abilities:

  • Knowledge of catering/banquet set up.
  • Knowledge of SLGA, Public Health Regulations and Standards.
  • Ability to communicate effectively with employees and patrons.
  • Ability to lead, guide and direct staff with respect and courtesy.
  • Ability to be observant and demonstrate initiative.
  • Demonstrate a professional image at all times.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to stand for long periods.
  • Possess good interpersonal skills.

Demonstration of the following Core Competencies:

  • Customer Focus – understanding and meeting or exceeding customer needs.
  • Results Focus – paying attention to detail, knowing what results are important and focusing efforts to achieve them.
  • Teamwork – working cooperatively and productively to get the job done. 
  • Communication – able to communicate effectively and maintain positive relationships with employees and customers.
  • Reliability and Dependability – being reliable, responsible, and dependable to ensure the work gets done in a timely manner.
  • Adaptability – being able to adapt to changes in the workplace.
  • Problem Solving Skills – Ability to problem solve and identify solutions to address customer issues and needs.

Other Information:

  • Event based therefore, ability to work various shifts, days, evenings and weekends, according to business requirements.
  • Must be 19 years of age older as per SLGA requirements
  • Qualified applicants will be subject to submitting and maintaining a satisfactory Criminal Record Check.
  • This is an in-scope position under the Collective Agreement between RWDSU and REAL.
  • A complete job description is available on request from People Services.

How to Apply:

Applications must be submitted online: jobs@evrazplace.com quoting the competition number and job title in your application/re: line.  

2019-079-R2 Catering Bar Lead

Competition #:2019-079-R2
Position(s) Available: 1
Posting Date: October 1, 2019
Closing Date: Open until filled
Employment Type: Casual
Wage per Hour: $12.97 - $15.66 - $16.59
 

Summary of Duties:

The Catering/Bar Lead is responsible for the smooth and efficient services in the Catering unit, as well as related guest services.  The Catering/Bar Lead is responsible for providing gracious level of service to guests to support guest satisfaction. The Catering/Bar Lead must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of catered events. A critical function of the Catering/Bar Lead will be to actively mentor, train and help employees and volunteers on shift to meet the company’s quality standards. The position is also responsible for contributing to an environment that encourages fellow co-workers to be happy, motivated and proud of the products and services provided by Evraz Place, resulting in a joyful, memorable, relaxed and casual event for the guest. This position also performs the reconciliation of bar sales revenue with beverage inventory.  The Catering/Bar Lead is responsible for contributing to building a loyal following amongst guests, thus increasing business and furthering our reputation of providing a quality and memorable experience.  This position reports to the Manager, Banquets.

Candidates will be assessed on the following information;
Education and Experience:

  • Grade twelve (12) education or a combination of relevant training and experience.
  • Valid “Serve it Right” certification is required
  • Food Safe”, “Service Best” certification is preferred.
  • Demonstrated experience in a leadership/supervisory role in catering/bar service operations is preferred.
  • Demonstrated experience resolving elevated customer issues/complaints is preferred.
  • Previous experience working in catering/bar service operations.
  • Previous experience working with point of sale (POS) systems.
  • Experience in working in a banquet or catering environment that is highly reactive, fast paced in which there are often multiple demands.

Knowledge, Skills and Abilities:

  • Knowledge and enforcement of SLGA, Public Health regulations and standards.
  • Knowledge of catering/banquet/bar industry practices and processes.
  • Knowledge of cash handling, including opening and closing procedures.
  • Demonstrates a professional image at all times.
  • Ability to provide guidance and leadership to motivate others.
  • Ability to stand, walk for extended periods of time.

Demonstration of the following Core Competencies:

  • Customer Focus, Results Focus, Teamwork, Communication, Reliability and Dependability, Adaptability and Problem Solving Skills.

Hours of Work:

  • Various shifts, days, evenings and weekends, according to business requirements

Conditions of Employment:

  • Must be 19 years of age.
  • Qualified applicants will be subject to submitting and maintaining a satisfactory Criminal Record Check.
  • This is an in-scope position under the Collective Agreement between RWDSU and REAL.

How to Apply:

Applications must be submitted online: jobs@evrazplace.com quoting the competition number and job title in your application/re: line.  

 

Regular Job Openings

Facilities and Event Delivery

Arena Operator

Reporting to the Manager, Sport Operations, the Arena Operator is responsible for ensuring clean, safe and healthy recreation facilities. This includes cleaning and maintaining the buildings, set up and take down for public and private functions in the building; cleaning and maintenance of the ice surface and assisting in the ice plant and arena building.

Education and Experience:

  • Successful completion of Grade 12 or equivalent is preferred
  • Previous experience in performing the function of ice making and ice maintenance is an asset. 
  • Experience in multi-tasking and working in a fast-paced environment.

Knowledge, Skills and Abilities:

  • Knowledge of ice making and maintenance procedures.
  • Ability to work with little supervision.

Other: 

  • Must have a valid driver’s license.
  • Must have steel-toed work boots/shoes.  
Custodian

Reporting to the Manager, Custodial Services the Custodian is responsible for maintaining the interior and exterior of the buildings and their surrounding grounds.  Keep buildings and grounds in clean and orderly condition.  Perform heavy cleaning duties, such as cleaning floors, washing walls and glass, and removing garbage.

Education and Experience:

  • Successful completion of Grade 12 or equivalent is preferred
  • Previous experience working with chemicals and janitorial machinery preferred

Knowledge, Skills and Abilities:

  • Knowledge of WHMIS program and Occupational Health and Safety Standards.
  • Knowledge of working with chemicals and janitorial machinery.
  • Ability to follow directions and work with minimum supervision.

Other: 

  • Physical capability to do the work, including, but not limited to reaching, standing, walking, crawling, squatting, kneeling, bending, pushing, pulling, carrying, lifting up to 50 lbs. 
  • Occasionally required to work in dusty environments
  • Exposure to chemicals.
Labourer

Reporting to the Director, Facilities and Event Delivery the Labourer is responsible for working both indoors and outdoors throughout the grounds and various facilities both on site and off site to move, set-up and tear down of equipment for various events.  This position is also expected to deal with customers with courteous and respectful manner.  

Education and Experience:

  • Successful completion of Grade 12 or equivalent is preferred.
  • Refrigeration Operator’s or Fireman’s Ticket is an asset, but not required.
  • Possession of a valid CPR & First Aid certification card is an asset, but not required 
  • Experience in the operations of arena, commercial or industrial building maintenance. 

Knowledge, Skills and Abilities:

  • Ability to work at a sustained pace and produces quality work.

Other:

  • Must possess and maintain a valid Class 5 Saskatchewan Provincial driver’s license. 
  • This position is physically strenuous and demanding job that includes lifting, pulling and managing heavy equipment and objects anywhere from 40 lbs. to 100+ lbs.  
  • Will be exposed to adverse weather conditions and must be prepared for both extreme heat and cold.  
  • Occasionally required to work in a dusty environment.  
  • May be required to work in a barn like environment where you will be subjected to various scents and odours.
Parking Attendant

Reporting to the Manager, Security the Parking Attendant is responsible for attending designated parking areas during established lot hours and directing drivers to the appropriate parking areas. This position will provide information to visitors and staff; monitors and/or patrols lots to check for required permits and to ensure cars are parked in designated spaces and not blocking traffic flow and will report any suspicious activity.  The Parking Attendants may be the first point of contact with guests and sets the standard for customer service at the facility as the first impression.. 

Education and Experience:

  • Successful completion of Grade 12 or equivalent is preferred.

Knowledge, Skills and Abilities:

  • Ability to communicate effectively with employees and patrons.
  • Ability to work conscientiously and with minimal direction.
  • Highly motivated, enthusiastic and co-operative.
Security Officer

The Security Officer is responsible for maintaining the security and safety of assigned areas to ensure the personal safety of staff, visitors, and property. This position will demonstrate knowledge of all the locations and various departments, buildings, access routes and admitting requirements to ensure the building and equipment is secured and all security rules and regulations are enforced.

Education and Experience:

  • Must be at least nineteen (19) years of age.
  • Grade twelve (12) education is preferred.
  • Formal training and/or work experience in the field of security services is preferred.
  • An acceptable combination of education and experience may be considered.

Knowledge, Skills and Abilities:

  • Physical ability to handle confrontational/violent/abusive/intoxicated situations.
  • Excellent interpersonal skills, written and oral communication skills.
  • Ability to stand and walk for long periods of time.

Food & Beverage

Catering Server

Reporting to the Manager, Catering the Catering Server is responsible for providing a gracious level of service to guests to support guest satisfaction in the Food and Beverage Department. The Catering Server is also responsible for contributing to an environment within Evraz Place which encourages fellow co-workers to be happy, motivated and proud of the products and services provided by Evraz Place, resulting in a joyful, memorable, relaxed and casual event for the guest.  

Education and Experience:

  • Previous serving experience in the Hotel and/or Restaurant industry is preferred.
  • Previous customer service is preferred 
  • Safe Food Handling is preferred.

Knowledge, Skills and Abilities

  • Ability to communicate orally in English
  • Ability to follow directions and work with minimum supervision.
  • Ability to work well under pressure in a fast paced environment 
  • Ability to work cohesively with fellow colleagues as part of a team.
Commissary Clerk

The Commissary Clerk is primary responsible to provide prompt, courteous and helpful customer service throughout the retail locations by ensuring proper stocking levels within the retail food and beverage concessions and bars. Receiving stock at loading bays and delivers or unloads stock manually or with hand operated or motorized equipment. Accurately completes all necessary paperwork (stock orders forms, transfer forms and vending sheets) as per Evraz Place standards. Assists with the placement of the bar units and mobile concessions as required. Other duties as assigned.

Education and Experience:

  • Grade 12 education preferred
  • Forklift license is considered an asset
  • Experience with safety regulations and Occupational Health and Safety Standards, preferred.
  • Previous stock/warehouse experience.

Knowledge, Skills and Abilities

  • Must be able to follow directions and work with minimum supervision.
  • Must be able to lift and move heavy equipment.
  • Knowledge of safe lifting techniques.
  • Knowledge of “FIFO” – first in/first out method is an asset
Porter

Reporting to the Manager, Catering the Porter is responsible to become fully conversant with all aspects of the Conference & Banqueting department. This is to include; conference standards, function sheet translation, room set ups, Conference service, banqueting service and conference & catering preparation. This position ensures that all tasks are completed in line with company standards. 

Education and Experience:

  • Previous porter experience in a Hotel and/or Restaurant industry is preferred.
  • Service Best; Food Safe, Serve-It-Right and WHMIS certifications would be an asset.
  • Previous experience dealing with and serving customers.

Knowledge, Skills and Abilities:

  • Knowledge of safety regulations and Occupational Health and Safety Standards, preferred.
  • Ability to follow directions and work with minimum supervision.
  • Ability to work well under pressure in a fast paced environment.
  • Ability to work cohesively with fellow colleagues as part of a team.
  • Possess good interpersonal skills. 
Concession Counter Attendant

Reporting to the Manager, Food & Beverage the Concession Counter Attendant is responsible to provide a high level of customer service while receiving customer food and beverage orders and accurately inputting the order into the point of sale system and accepting payment for those orders.  The Concession Counter Attendant is to maintain a clean and organized workspace and follow established procedures for maintenance, cleaning and operation of concession area and equipment. Perform required duties in a pleasant and courteous manner to satisfy customer needs.  Prepare items such as fountain beverages, hot beverages, nachos, pretzels, etc using standard formulas or following directions.

Education and Experience:

  • Previous experience working with cash registers/POS system is preferred.
  • Previous experience dealing with and serving customers.

Knowledge, Skills and Abilities:

  • Knowledge of basic food-handling procedures.
  • Possess good interpersonal skills. 
General Helper – Dishwasher

Reporting to the Executive Chef or designate, the position of Dishwasher is responsible for performing a variety of food preparation duties other than cooking, but not limited to preparing cold foods and shellfish, slicing meat, and brewing coffee or tea. This position is also responsible for various cleaning duties related to the kitchen area.

Education and Experience:

  • Successful completion of Grade 12 or equivalent is preferred.
  • One years’ experience in a commercial kitchen operation, is preferred. 
  • Successful completion of a Safe Food Handling Course, is an asset.

Knowledge, Skills and Abilities:

  • Knowledge of public health regulations and standards, is an asset.
  • Ability to work conscientiously and with minimal direction.
  • Highly motivated, enthusiastic and cooperative.
Cook I

Reporting to the Executive Chef or designate and under the close supervision of a senior cook, the Cook I is responsible for the routine preparation and presentation of both hot and cold foods such as entrée's, soups, sauces, pastries and any other menu items in accordance with set quality standards. The Cook 1 is typically the entry and training level position. This position also assists in the cleaning of kitchen area and general maintenance of equipment and inventory control.

Education and Experience:

  • Successful completion of Grade 12 or equivalent is preferred.
  • Two to Three years’ experience in a restaurant/hotel kitchen operation.
  • Experience in the preparation and presentation of hot/cold food, desserts and buffet displays is preferred.
  • Safe Food Handling Certification

Knowledge, Skills and Abilities:

  • Ability to work conscientiously and with minimal direction.
  • Ability to work at a sustained pace and produce quality work. 
  • Ability to grasp, lift and/or carry, or otherwise, move or push goods on hand cart/truck weighing a maximum of 100 lbs.
  • Ability to stand for long periods of time throughout the duration of the shift.
  • Possessing the trait of being organized or following a systematic method of performing a task.
  • Welcomes the challenges of new ideas and promotes and practices the concept of teamwork.
Cook II

Reporting to the Executive Chef or designate and under minimal supervision, the Cook II is responsible for the more complex preparation and presentation of full course entrée's, soups, sauces, pastries and any other menu items required from the raw product stage in accordance with set quality standards.  In addition, the Cook II will give direction and supervision to other Cooks. This position also assists in the cleaning of kitchen area and general maintenance of equipment and inventory control.    

Education and Experience:

  • Successful completion of Grade 12 or equivalent is preferred.
  • Four to Six years’ experience in a commercial kitchen.
  • Demonstrated experience in the preparation and presentation of hot/cold food, desserts and buffet displays is preferred.
  • Safe Food Handling Certification.

Knowledge, Skills and Abilities:

  • Ability to work conscientiously and with minimal direction.
  • Ability to work at a sustained pace and produce quality work.
  • Ability to influence others to perform their duties effectively and to be responsible for making decisions. 
  • Ability to grasp, lift and/or carry, or otherwise, move or push goods on hand cart/truck weighing a maximum of 100 lbs.
  • Ability to stand for long periods of time throughout the duration of the shift.
  • Possessing the trait of being organized or following a systematic method of performing a task.

Sports Entertainment & Events

Box Office Cashier

Reporting to the Manager, Box Office and Cash Operations and under the supervision of the Box Office Supervisor, this position is responsible for completing all transactions in the Brandt Centre Box Office and related activities in various locations throughout Evraz Place. This position will largely focus on supporting our merchandise staff requirements during the evening hours on event days.  The Box Office Cashier will be required to utilize Ticketmaster to process the sales of certain transactions. In addition, the Box Office Cashier is responsible for any merchandising activities such as set up, the selling and handling of cash or credit card transactions. Box Office Cashiers will also assist the supervisor and department manager in the inventory reconciliation and Audit processes. 

Education and Experience:

  • Successful completion of Grade 12 or equivalent.
  • Must have a strong customer service background
  • Experience handling cash and credit cards

Knowledge, Skills and Abilities:

  • Working knowledge of computers 
  • Proficiency in basic math skills, with the ability to manually calculate sales transactions
  • Ability to work independently; 
  • Ability to stand for long periods of time (when performing merchandise related duties) and work in a fast paced environment
  • Ability to lift objects such as merchandise inventory weighing up to 50 lbs using proper lifting techniques

Other: 

  • Must be 19 years of age.
Guest Relations Host / Hostess

Reporting to the Manager, Guest Experience & Operational Support, the Guest Relations Host/Hostess is responsible for ensuring accurate admission, greeting, directing patrons, and helping ensure that patrons have a safe, pleasurable experience.  This position is responsible to create a warm and inviting atmosphere for guests and event attendees.  They greet and direct guests upon arrival, answer guest questions; remaining polished and poised in all guest interactions.  Other responsibilities include scanning tickets and checking for proper credentials when patrons enter the building; assisting customers to their seats by giving verbal directions and identifying the general area where the customers’ seats are located, watching for seating problems and handling lost items.  They often act as a liaison between guests and other Evraz Place departments to meet and exceed customer needs.   

Education and Experience:

  • Successful completion of Grade 12 or equivalent.
  • Previous experience providing exceptional customer service.

Knowledge, Skills and Abilities:

  • Knowledge of Evraz Place buildings, policies and procedures.
  • Ability to solve problems and knowing when to escalate to a manager/supervisor.
  • Ability to stands for long periods of time, walk and climb stairs.